Frequently Asked Questions (FAQs)

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What are the controls on a VR controller? (Meta Quest, 3D/VR site only)


What are the controls on a mobile phone?


Interpreting charts

How do I interpret the "Top dollar volume" chart?

The Top Dollar Volume chart shows the highest dollar volume stocks (volume × price) for the selected time period. By default, it is broken out by industry sector and displays the top 6 most active stocks by dollar volume. The height and color of the bars indicate the percentage price change for that stock over the time period (15-minute delayed). Only common stocks listed on the NYSE and Nasdaq are included in this report.


How do I interpret the "Gainers" chart?

The Gainers chart shows the top gaining stocks (based on percentage price change) for the selected time period. By default, it is broken out by industry sector and displays the top 6 biggest percentage gainers. The height and color of the bars indicate the percentage price change for that stock over the time period (15-minute delayed). Only common stocks listed on the NYSE and Nasdaq are included in this report.


How do I interpret the "Losers" chart?

The Losers chart shows the top losing stocks (based on percentage price change) for the selected time period. By default, it is broken out by industry sector and displays the top 6 biggest percentage losers. The height and color of the bars indicate the percentage price change for that stock over the time period (15-minute delayed). Only common stocks listed on the NYSE and Nasdaq are included in this report.


How do I interpret the "Volume" chart?

The Volume chart shows the highest volume stocks (based on the number of shares traded, split-adjusted) for the selected time period. By default, it is broken out by industry sector and displays the top 6 highest volume stocks. The height and color of the bars indicate the percentage price change for that stock over the time period (15-minute delayed). Only common stocks listed on the NYSE and Nasdaq are included in this report.


How do I interpret the "Dividend" chart?

The Dividend chart shows the highest-yielding dividend stocks (based on the trailing twelve months (TTM) dividend divided by the prior day's closing price per share) as of today. By default, it is broken out by industry sector and displays the top 6 highest dividend yields. Only stocks with a minimum $10B market cap and a minimum $1 price are included by default. The height and color of the bars indicate the percentage yield for that stock (15-minute delayed). Only common stocks listed on the NYSE and Nasdaq are included in this report.


How do I interpret the "Short Interest" chart?

The Short Interest chart shows the most heavily shorted stocks (percentage short interest is defined as the number of shares shorted divided by total outstanding shares). By default, it is broken out by industry sector and displays the top 6 most heavily shorted stocks. Only stocks with a minimum $10B market cap and a minimum $1 price are included by default. The height and color of the bars indicate the percentage short interest for that stock. Short interest is reported twice per month by brokerages. Only common stocks listed on the NYSE and Nasdaq are included in this report.


How do I interpret the "Market Map" chart?

The Market Map chart shows the largest stocks by market cap (total outstanding shares × price) for the selected time period. It is broken out by industry sector and displays the top 6 most active stocks by dollar volume. The height and color of the bars indicate the percentage price change for that stock over the time period (15-minute delayed). Only S&P 500 common stocks listed on the NYSE and Nasdaq are included in this report. Click on the "3D View" button to switch from a top-down view to a 3D perspective view. When in "3D Building" mode (coming soon), the height of the building reflects the percentage price change: 1-story buildings represent the biggest losses, 20-story buildings represent no change in price, and 40-story buildings represent the biggest gains.


Why do some bars glow on the 3D charts?

Stocks that have unusually high daily volume are highlighted with a pulsating glow. By default, the threshold for the glow is set to +200% over the 30-day daily average. The glow can be turned off or the threshold adjusted via the "Configure" button underneath the chart (3D/VR site) or to the right of the chart (2D/desktop site).


Why do some bars show fireworks on the 3D charts?

Fireworks are used to highlight stocks in your Watchlist that have an unusually high daily percentage price gain. This feature only works if you have added stocks to your Watchlist. By default, the threshold for fireworks is set to a +3% price gain or higher for the day. The fireworks effect can be turned off or the threshold adjusted via the "Configure" button underneath the chart (3D/VR site) or to the right of the chart (2D/desktop site).


Watchlists

What are watchlists?

Watchlists are a way to keep track of stocks you are interested in or own in your portfolio. Setting up a watchlist lets you view a customized report of the stocks you have added, track the total value of your portfolio, and filter news specifically to those companies. Free accounts allow users to create 1 watchlist with up to 50 stocks. Upgrading to a premium account allows you to create up to 5 watchlists with up to 250 stocks in each.


How do I create a watchlist?

At the top of your screen, click on the "Edit Watchlist" button, which looks like a notepad. You must be logged into your account to create a watchlist. From the Edit Watchlist screen, select the "Create a watchlist" button and name your list. From there, you can either add stocks individually using the "Add unit" button at the bottom left, or click the "Import CSV" button at the upper right to import an existing portfolio from a brokerage. To import an existing portfolio, you will first need to export your portfolio from your brokerage account as a .CSV (Comma-Separated Values) file. Then, specify the location of that file when using the import function. One thing to keep in mind when adding stocks to your watchlist is that the "Cost Basis" field should reflect the total cost of purchasing all of your shares, not the per-share cost.


User Accounts

How do I use Device Linking to login to a secondary device?

Device Linking allows you to log into a secondary device without typing your full username and password, making log-ins on VR headsets and mobile devices much easier. To use this feature, you must first create and log into an account on your primary device (e.g., desktop or laptop). Next, open the StockStorm.ai website on your secondary device, select 3D or 2D mode, and click the "Log in" button at the top right of your screen. The login panel will display a six-digit code. Now, return to your primary device and click the "Account > Account Management" button at the top right of your screen. Enter the 6-digit code on the Account Management screen and click "Link". You should now be logged into your secondary device. If entering the code fails, you may have exceeded the 10-minute expiration timer; simply click the login button on your secondary device again to generate a new code.


I forgot my password; how do I reset my login?

If you have forgotten your password and wish to reset it, click the "Log In" button at the top right of your screen, then click the "Reset password" link underneath the "Password" field. Entering your registered email address will send you a password reset link. Please note that if you are using a Google Sign-In instead of a traditional username/password combination, your login credentials are managed entirely by Google, and you will need to visit myaccount.google.com to reset your password.